FAQ's

How long does shipping take?

Orders are generally delivered within:

• Italy: 4–8 business days
• Europe: 5–10 business days
• International: 7–15 business days

Delivery times may vary during busy periods.

Can I track my order?

Yes. Once your package has been shipped, you will receive a tracking number by email.

What if my order arrives damaged?

Please contact us within 48 hours of delivery with clear photos of the issue so we can assist you as quickly as possible.

Can I cancel my order?

Orders can only be canceled before they are processed for shipment. Once shipped, the order can no longer be modified.

Do you ship internationally?

Yes, Sweedozy ships to many countries worldwide.

What payment methods do you accept?

We accept major credit/debit cards and other secure payment methods available at checkout.

My tracking has not updated yet.

Tracking information may take a few business days to appear after shipment. This is normal during carrier processing.

How can I contact customer support?

You can contact us anytime at sweedozy@outlook.com.